As most of you know, I recently took a trip to Machu Picchu, starting through Cuzco.
Let me just say that Cuzco is an AMAZING city and deserves to be known as more than just a jumping off point for Machu Picchue.
When I arrived, eeaaaaaarly in the morning on a Tuesday…it was raining. The city was grey and freezing.
I’m not going to lie — my first experience with Roomarama wasn’t great. The host that was supposed to pick me up at the airport didn’t show up.
So I figured, whatever, I’ll just take a taxi to the apartment I’m supposed to be staying at.
First, the taxi driver was like….”Are you sure this is where you’re supposed to be? This isn’t a very tourist-y location.”
But it was the address that the host from Roomarama had sent me so I thought I was sure.
Second, I knocked and nobody answered the door, I started to doubt myself. I double checked the information I had written down. I double checked the information the host had sent me.
I knocked on the door again. Then I pounded, and hoped somebody would answer me…no go, again.
Finally, I walked to an internet cafe. It was still early, I got to the internet cafe around 8am I think. I was soaking wet. Shivering in my clothes from the plane, I was walking around in Cusco in flip flops while it down-poured. No fun.
The owner of the internet cafe was kind enough to let me use her cell phone (Peruvians are AWESOME at being nice to tourists — more on that to come). The owner of the apartment that I was supposed to be staying at through Roomarama still wasn’t answering.
So I emailed Roomarama. They were AMAZING. They responded to me right away — though there wasn’t much they could do. They were trying to call him as well with no answer. But I received quick contact from the people there and they were doing their best to help me.
I know they don’t have control over what the people who sign up to use their website do, but they were awesome about trying to help me out and I was really impressed by how on the ball they were and how quickly they wrote me back.
In the end, I finally got through to the host and he told me that I was set to sleep somewhere else and had the wrong address. Once I had the correct address and was on my way, everything was all good. I was so relieved to know that I had a place to stay…and on top of that…it ended up being WAY nicer than I had thought!
See for yourself. Prime location in Cuzco — within minutes of walking distance from the main plaza. Nice warm showers, clean beds, breakfast….what more can a girl ask for?! I had a rocky start with Roomarama but in the end I loved them — and I’m using them again for my trip to NYC!
The first day, and every day, they had tea sitting out, made with coke leaves for people who got altitude sickness. The staff that worked there were super friendly and helpful. I couldn’t have asked for me!
Disclaimer: According to the FTC rules I have to tell you that Roomarama sponsored my stay. However, please note — I am not being forced to blog about this and I wouldn’t say any of it if it weren’t true.